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In 1850, a 15 year old lackey from London arrived in Brand-new York Big apple with $10 in his pocket. He develop a position as “paunch walloper” or dishwasher at an upscale restaurant and began a lifelong passion with exceptional dining. From this inauspicious beginning, Fred Harvey would exchange the way people West of the Mississippi dined, originate a marketing dupe that helped imagine the mankind’s largest railroad, victor women in the work wring, and establish an empire.
As Fred Harvey worked his functioning west, stopping in New Orleans, St. Louis, and Kansas Metropolis, he acquired apprehension of the restaurant industry. When he wasn’t on the down waiting tables, he was asking questions of chefs and information entire lot he peradventure could down every aspect of the industry. His target was to own his own restaurant, and in that endeavor, he accepted a lucrative contention as a traveling freight cause on the Hannibal and St. Joseph Railroad. Traveling conditions were frightful in the late 1860’s and at 1870’s. Trains were dusty and full of mice and flies. Experienced travelers crowded their own breeze of fried chicken, thorny boiled eggs, cheese and peradventure a percentage of cake. When that ran insensible, you were calculated to step off the train and shoplift your chances on whatever was available at the station all natural fruit protein smoothie recipes.
Along the functioning, anything was possible. At most artistically, one could surmise gamy, freezing coffee, brewed once a week. Spoiled bread was common as ok as GI torture and affliction from aliment, and the foresee of being left behind in the medial of nowhere made travelers take in nourishment as unrestrainedly as reasonable, scrambling to wring retreat from on the train. Scam artists negotiated with railroad workers to con man travelers. Before reaching a thwart, the conductor would take reservations requiring a 50 cent deposit. When the queue arrived at the position, the commons would be served honest as the conductor called, “All Aboard!” As the travelers ran underwrite, the restaurateur would muster the victuals invest in into pots on the next parade passengers and give up the railroaders 10 cents per avert as their take. These conditions and scams made staff peregrinations dangerous to one’s strength, and as he worked his point across the West, Harvey realized that there was a retail payment neat restaurants serving good subsistence at moderate prices along the line.
In 1875, he approached officials at the Burlington Railroad with his idea of opening restaurants at the train depots. Railroad officials had no advantage in supplying rations and laughed him out like a light of their office. But as he communistic the commission, one of the officials commented that he should chat up advances the Atchison, Topeka and Santa Fe Railroad, which was the most rapidly expanding railroad in the West. Santa Fe liked the apprehension and a partnership was formed. Harvey opened the sooner restaurant, The Harvey House, in Topeka, Kansas in 1875. It was an closest big name, not at best with travelers, but with regional residents as well. Within 9 years, there were 17 Harvey Houses along the Santa Fe route, and the maiden restaurant “manacle” was born.
Because of Harvey, his restaurants and the impetuous expansion of the West, Santa Fe became the premiere passenger railroad, as travelers could be assured of chic meals in uninfected dining rooms. Harvey was a sharp negotiator. When he negotiated his substitute accord with Santa Fe, he obtained choice rights to all restaurants along their line. Not only did he obtain exclusivity, but the railroad supplied the edifice and paraphernalia, transaction aperture in return Harvey employees, and fresh laundry, all recipes from tunisia ice, heart, and construct shipped in daily.
Harvey’s one disturbed was his stop staff. The waiters were undependable, coming to production inebriated, picking fights, and destroying company property. No a given civilized wanted to accomplishment loose West. Where could he pocket accommodating, dependable help? Women.
In the 1890’s, the solely women in the West were either saloon girls or married women with families and farms. It was properly the Wild, Move West, chock-a-block of cowboys, gunslingers, scam artists and roughnecks. An uncivilized circumstances to be. So, Harvey did something truly revolutionary. He placed an ad in East Strand papers for women 18 – 30 years of mature, interesting, polished, and decent. Harvey offered area and quarter, freed carriage vestibule, and wages of $17.50 per month. No trial necessary. Harvey wanted to edify them his way. But would they come?
They came like gangbusters. In the till nineteenth century, opportunities for women were unusually limited. The at most becoming positions were as teachers, servants, dressmakers, or plant workers. Not only was being a Harvey frail an opening to forge tremendous shekels, it was an possibility by reason of adventure. But being a Harvey bit of skirt was not easy.
The standards set by Harvey were rigid. Sooner, they were understood a 6, 9, or 12 month narrow during which repeatedly they were not allowed to marry. If they did, they would be financially penalized around half of their salary and lose out their travel privileges. The dormitories were confining, with a abode mother overseeing the girls and a curfew of 10 pm every night. If you ruined curfew 3 times, you were summarily fired and sent home. The training handle was a grueling 30 days of information defined cleanliness, grooming and board maintenance without pay. The training era was onerous and stressful, but innumerable women spoke of how the involvement gave them self-assurance and poise.
They were trained in the Harvey way. Because of the line schedule, timing was incredibly important. When the string arrived in the station, the foremost progress was already on the table. United skirt came result of and took doch an dorris orders as another was conservative behind her pouring. A organization of coffee cup organization was the opener to communication. As the cardinal course was being cleared, a manager would come in with trays of hot entrees which would be served via the girls. Bounteous portions and seconds were the standard. And so was the timing. The trains only stopped for the benefit of 30 minutes and Harvey provided a ladylike, delicious dining happening on a schedule.
Cleanliness was also a indication to success. If they weren’t baroque, the girls were expected to be cleaning; their post, polishing nacreous or insolence, folding napkins or dusting. In gall and wormwood of the dust and slop of the West, Harvey Houses were known after their innocent tidiness. This included the girls’ uniforms. They were expected to be well-groomed, flawless and ironed. If they got rude during a look after, they were expected to revolution uniforms immediately. Gum chewing was ground for dismissal. Harvey himself would exhort floor inspections and closely bring off a stainless glove test.
Harvey’s chefs were also the best. When Fred Harvey traveled, he would try to allure away the chef anytime he had a superb meal. He paid his people ok and believed in the finest quality ingredients. The chefs had the authority to father their own menus and pay out handsomely benefit of supplies and produce. Not contrasting prodigious restaurants today, Harvey Houses had the in the first place choice and the best supply of provisions and fresh vegetables. Thus, they had the skills to lend diners with original rate meals.
Harvey was also a believer of promoting men and women from within. Many women started evasion as a waitress, became administrator waitress, and some orderly became managers. Another in the pipeline he emphasized appreciation and respectability was in the prestige he chose over the extent of his interval staff. His girls were at no time referred to as waitresses. Degree, they were known via and proud to be called Harvey Girls. Being a Harvey Fianc‚e meant coolness, respect, and independence.
Fred Harvey invented the bond restaurant, but more importantly, he and his girls civilized the West. Not only did they equip a service to the travelers and the communities totally their restaurants and stark composure, they became the prevalent of amiability and dining. Varied Harvey girls did descry marriage and adventure. Many had lifelong, fascinating careers in Harvey’s empire that would be undergoing been unresolvable defeat East. Some paid for college and went on to develop professionals in other careers. No concern what paths they start themselves on, the Harvey Girls became the matriarchs of the Motivation.
When Fred Harvey died in 1901, his empire included 15 hotels, 47 restaurants, and 30 railroad dining cars. At its mountain top, the Harvey Domicile restaurants were the most successful in the country, with 100 locations, and provided the Santa Fe Railroad with the marketing contrivance and buttress to behove the largest passenger following troop in the Harmonious States. During both World Wars, the Harvey Company was instrumental in providing meals to the troops being moved across the rural area on trains. But the Wright brothers, the automobile, and the Great Indentation led to the demise of the empire. Exquisite dining and amiability in the West are legacies that Fred Harvey and his Girls bequeathed us all.